Navigating courier packaging guidelines: Reuseabox’s overview for UK businesses

13 February 2024By ellie Reuseabox

Navigating courier packaging guidelines: Reuseabox’s overview for UK businesses

In today’s interconnected world, efficient shipping is vital for businesses of all sizes. Whether you’re a small online retailer or a large-scale distributor, understanding the packaging guidelines set by various courier services is crucial to ensure you have a seamless delivery process to keep customer satisfaction high. It also minimises the risk of damages or delays.

packaging guidelines

But with so many couriers out there, of course, each has to have its own set of packaging regulations and recommendations. In this blog post, we’ll explore the guidelines provided by some of the main couriers in the UK and summarised them below for ease:


Formally Hermes, Evri emphasises sustainability and eco-friendliness in its packaging guidelines. They encourage the use of recyclable materials as well as reused cardboard boxes (well, of course!) and offer tips on optimising package size to reduce waste. Evri recommends sturdy packaging to protect items during transit and advises against overpacking as this can lead to increased shipping costs. With Evri, you can send parcels that weigh up to 15kg and are 120cm long.


Yodel‘s packaging guidelines focus on secure packaging to prevent damage in transit. They recommend using double wall cardboard boxes for fragile items, wrapping each item within the parcel individually. They also state that the parcel must not exceed the maximum dimensions for their service (60x50x50cm) and 10kg in weight.

Royal Mail

As one of the oldest and most trusted courier services in the UK, Royal Mail recommends that your packaging is strong and sturdy enough to protect the contents during transit. They can ship parcels in various sizes up to 20kg, with maximum dimensions typically around 610mm x 460mm x 460mm.


UPS prioritises secure and durable packaging to safeguard shipments during transit. They recommend cushioning fragile items and sealing packages securely to prevent tampering. They can ship parcels up to 70kg and up to 274cm long.


DHL‘s packaging guidelines focus on efficiency and sustainability, with an emphasis on reducing environmental impact. They recommend minimising excess packaging to optimise shipping costs and reduce carbon emissions. DHL can ship parcels up to 300kg with a maximum length of 300cm.


DPD’s packaging guidelines emphasise the importance of packaging materials that provide adequate protection for items during transit. They advise always choosing the size of the package according to its content as under-filled boxes are likely to collapse whilst overloaded ones may burst. With DPD, you can send parcels with a maximum weight of up to 30 kg, and a maximum length of 1 metre.

In conclusion

Navigating the packaging guidelines of various courier services in the UK requires careful attention to detail and adherence to specific requirements.

Whether you’re shipping domestically or internationally, selecting the right packaging materials and following the recommended guidelines can help ensure successful deliveries and customer satisfaction.

By familiarising yourself with the packaging guidelines provided by the most suitable courier service, you can streamline your shipping processes and minimise the risk of logistical challenges along the way.


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