Privacy & Cookie Policy

This privacy policy sets out how Reuseabox uses and protects any information that you give Reuseabox when you use this website. Reuseabox is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Reuseabox may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Reuseabox is fully committed to comply with the requirements of the General Data Protection Regulations (GDPR).

What We Collect

We may collect and process the following data, but not limited to:

Job title
Contact information including email address and telephone number
Demographic information such as postcode
Billing and delivery address
Financial information including credit card or debit card information
For the exhaustive list of cookies we collect see the List of cookies we collect section.

How We Collect Your Information

You may provide us with voluntary information via the telephone or instant live chat, when completing forms or signing contracts or when meeting in person. We may gather involuntary information through our monitoring of our website. We use Google Analytics and cookies to improve user service and analyse how the website is used. Apart from approximate location – IP address, we do not collect any information that could be classed as personal.

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We will supply information to 3rd parties when it is necessary for us to fulfil service requirements. These include, but are not limited to, 3rd party carriers for the delivery of goods and secure payment gateway services.
In all situations, the information obtained will be stored and utilised in accordance with all relevant laws, in particular the Data Protection Act 2018 and GDPR.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. For further information please see our Security Policy.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


We may wish to contact you from time to time to make you aware of special offers or new products we feel you may be interested in. If you have made a purchase from Reuseabox before 25th May 2018, you may be receiving such marketing materials from us via email. If you wish to opt out of this you can do so by clicking the unsubscribe link at the bottom of the email.

If you are a new customer you can opt out of all marketing correspondence at the billing stage of your purchase. This means you will not receive any marketing materials via email.

We will never share your personal details with 3rd parties for marketing purposes. We do use 3rd party service providers to send out marketing material but we only allow them to use information on our instructions and where they have agreed to treat the information confidentially and to comply with data protection legislation.

List of Cookies We Collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.